Who We Are

A company that
works for you.

Since 1981, Automation One has been Vancouver's locally owned, family-operated leader in business printing and document solutions. We're independent, multi-brand, and accountable to the businesses we serve — not a corporate head office an ocean away.

Why Automation One

The only choice for offices that don't have time for downtime.

Automation One is locally owned and operated in Vancouver, BC. Our staff truly understand the ever-changing demands of the Metro Vancouver market, and our Board of Directors, based right here, sets every policy and procedure.

A consistent winner of the prestigious Consumer Choice Award — 24 consecutive years — and rated A+ by the Better Business Bureau, you can trust Automation One to deliver the right solution for your organization. Proudly serving over 10,000 clients with 15,000 sq. ft. of office and inventory space, we have a vast selection of equipment and parts ready to be delivered, always.

A+ BBB rated 24-year award winner
A+ BBB Accredited Business logo
Consumer Choice Award 2026 badge

Over 45 years of serving Metro Vancouver businesses — from a locally owned and operated business that still answers its own phone.

— The Automation One Team
10,000+ satisfied clients and growing

Trusted across Metro Vancouver and backed by a history of excellence and deep industry knowledge—we understand each business's unique requirements and work to meet them, then exceed them.

Our history

Over four decades of serving Metro Vancouver businesses.

The short version of a long story: from typewriters and fax machines through laser printers and managed-print contracts, ever-evolving digital solutions, Automation One has changed alongside the office — while staying right here in Vancouver.

45+Years serving BC
  1. March 20, 1981
    Founded in Vancouver

    Automation One Business Systems Incorporated was founded as an office equipment dealer of photocopiers, facsimile machines, and typewriters — helping Vancouver area businesses handle the explosion in paper-based document volume efficiently. That foundation in reliable document and communication equipment directly led to the broad business solutions provider we are today.

  2. 1991
    Multifunction Printers (MFPs)

    Started reselling all-in-one devices that were taking the industry by storm and revolutionizing business workflows.

  3. 1995
    First Rebrand

    Automation One adopts its iconic blue and white colour scheme — representative of the coasts of Vancouver and the bright skies above.

  4. 1997
    HQ moves to Boundary Road

    Automation One moves to its current headquarters on Boundary Road in Vancouver — an office and warehouse situated in the heart of the city with quick and easy access to our widening customer base.

  5. 2000
    First Consumer Choice Award

    Earns the Vancouver Consumer Choice Award for Business Excellence in the Office Equipment category — the first of 24 wins!

  6. 2008
    Canon authorized dealer

    Automation One becomes an authorized dealer of Canon business products and solutions.

  7. 2009
    Burnaby satellite office opens

    Adds the Burnaby office on Ingleton Avenue to serve clients east of the city, bringing combined parts and inventory space to over 15,000 sq. ft.

  8. 2012
    10th Consumer Choice Award

    Earns the Vancouver Consumer Choice Award for Business Excellence in the Office Equipment category — the 10th win!

  9. 2014
    Lexmark authorized dealer

    Automation One becomes an authorized dealer of Lexmark business products and solutions.

  10. 2016
    Francotyp Postalia (FP) authorized dealer

    By taking on Francotyp Postalia (FP), Automation One expands its line of complete office equipment solutions — for the first time offering mailing equipment, specifically postage meters and folder inserters.

  11. 2017
    Xerox authorized dealer

    Automation One becomes an authorized dealer of Xerox business products and solutions.

  12. 2018
    Ideal.MBM authorized dealer

    Automation One commits further to document management with MBM Corporation’s Canadian outlet Ideal.MBM, offering premium commercial shredders, cutters, and other paper finishing products.

  13. 2020
    Rebrand

    A modernization of the company and refined logo to represent a more modern and ever-advancing era.

  14. 2022
    20th Consumer Choice Award

    Automation One earns its 20th Consumer Choice Award for Business Excellence in the Office Equipment category for Vancouver — a record unrivaled.

  15. 2026
    Rebrand

    Automation One adopts its current brand identity — the A·O mark and wordlock used across the site today.

  16. 2026
    24-year award winner

    Automation One becomes the single business in Vancouver with the most Consumer Choice Award wins across any category, recognized again for Best Office Equipment — the only winner in the category, locally.

Authorized dealer

Multiple award winning brands. One dependable & independent partner.

We're not tied to a single manufacturer — so you get the right machine for your workload, not the one a sales rep was told to push.

Authorized dealer: Canon, Ideal MBM, Lexmark, FP, Xerox

Ready to take your business to the next level?

Tell us a bit about your office and we'll send back a no-pressure recommendation, usually within one business day.