Testimonials

What our customers
are saying.

Twenty-two consecutive Consumer Choice Awards aren't won by us — they're won by our customers, who keep recommending us. Here's a small slice of what they say.

In their own words

From clients across Vancouver & beyond.

Real reviews from offices and businesses we serve every day. If you're already a customer, we'd love to hear from you — scroll down for the easiest way to add your voice.

Crown Glass Crown Glass

I bought toner off of Kevin from Automation One for my Lexmark printer. Kevin is awesome to work with — I highly recommend Automation One. I bought a second Canon printer off of Brad, I'm very pleased with the quick responses, professionalism, and the printer works perfect! Also, the technician Craig was on time to connect the printer to my WiFi and MacBook laptop in less than 10 minutes! Craig is great at his job and very helpful. This company went absolutely above and beyond for my company! Thank you very much.

— Adam Ghaus, Manager
Easy Therapy Easy Therapy

Automation One is the best there is and we've been with them as long as we've been in business. Their customer service is excellent and Kevin is always quick in getting our toner out to us when we need it.

— Easy Therapy Partners
Northview Compounding Pharmacy Northview Compounding Pharmacy

Georgy was the best technician we've ever had! He fixed the problem easily and quickly! Would repeat 10/10!

— Northview Compounding Pharmacy Management
Pain Free Health Pain Free Health

We have multiple multifunctional printers from Automation One and could not be happier with the products they offer as well as the service they provide. When we do have to make a service call their service guys are quick to respond and get us back up and running. We don't have to call a 1-800 number to request service. The sales rep Steve I deal with checks in with us regularly to see how the product is working for our needs. Great company and will be sticking with these guys for our office supplies needs!

— Milan Dragutinovic, MPT / Partner
RE/MAX Rossetti Realty Team RE/MAX Rossetti Realty Team

We have been a client of Automation One for over 10 years now. John and his team have provided outstanding customer service throughout that time. On the rare occasions we have issues with our printer, the service department is always quick to respond, often out within a few hours. I would not hesitate to recommend Automation One and look forward to continuing to use them going forward.

— Jordan Rossetti, Realtor
The Nova Team Mortgage Consultants The Nova Team Mortgage Consultants

Have been dealing with Automation One since 1993 and the Achtem family since 1995. Have referred them on to multiple people. Always excellent service and excellent advice. Recommend them highly.

— John Ribalkin, A.I.C.B, AMP
Robert A. Arthurs International Robert Arthurs

John, my service tech treated me with respect and with complete honesty. I felt very, very much good dealing with these people. I felt there was nobody cheating me giving me false information, right? I thought everything they did was complete fairness and transparency. Bravo. I will be back again. And I will do as much referrals as possible, thank you.

— Robert Arthurs, Robert A. Arthurs International
Haney Presbyterian Church Haney Presbyterian Church

Justin was very efficient in fixing our copier issue. He was very helpful and friendly. He went above and beyond in fixing the issue on our photocopier — he did some minor repairs, cleaned everything, and helped me with a technical problem as well. A big shout out to him!

— Church Staff
VanPrint VanPrint

A1 is the best printing and copier service provider in the whole lower mainland and been using them for over 20 years. Highly recommend.

— The VanPrint Team
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Reviews are the lifeblood of a family business with over 45 years of history. If we've earned it, share your experience — on Google, on the Consumer Choice site, or right here. We read every word.

24 consecutive Consumer Choice Awards — the only winner in the Vancouver office-equipment category.

Best Printing Services, Vancouver
Consumer Choice Award 2026, 24 year winner

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